Great question! It's important to us that our service is a home for positive and ethical interactions. This means we might refuse service if we feel that a situation is compromising any of our promises.
Our code of ethics:
- We fight to combat fraud, stolen credit cards, and scams. If we suspect you are acting unethically, we will refuse service and place your artist profile on our blacklist.
- We have a zero-tolerance policy for verbal abuse, discriminatory behavior, and malicious intentions against our staff, partners, and the Indie Music Academy brand.
If you have a question or an issue with any of our products or services at the Indie Music Academy, our support staff will patiently help get your problem solved. Don't hesitate to bring your concerns to firstname.lastname@example.org.